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Step 1 - Hold

In the Hold stage, no repairs are being performed on the vehicle. Some reasons for a vehicle being in this stage would be: pending insurance procedure, pending customer authorization, possible total loss. Once conditions are satisfied, the vehicle will be moved to the next stage of the repair process.


Hold | To Book | Scheduled In | Repair Planning | Dispatch | Build Down | Filler/Body
Prep | Paint | Reassembly | Sublet | Detail/QC | Ready | Delivered